Cancellation Policy

Last updated: November 13, 2026

Cancelling before shipment

You can cancel your order for a full refund as long as it has not shipped yet. To cancel, email us at info@clicksprouts.shop as soon as possible with your order number. We will confirm the cancellation by email.

After the order has shipped

Once an order has shipped, it can no longer be cancelled. You can still return it after delivery under our Refund & Returns Policy.

Refund for cancelled orders

Refunds for cancelled orders are issued to the original payment method within 5–7 business days.

Orders cancelled by us

We may cancel an order if an item is out of stock, if the price or product information was listed in error, or if the payment cannot be verified. If this happens, we will notify you by email and issue a full refund.

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